Support
Need help with the Road Guardian Tow Dispatch Assistant (driver) app? We are here to help.
Contact
- Email (best for most issues): [email protected]
- Privacy requests: [email protected]
- Legal enquiries: [email protected]
Please include:
- Your registered email address
- Which product you use (Tow Dispatch Assistant)
- A short description of the issue
- Screenshots if useful (hide passwords and full card numbers)
Response time: We aim to reply within 1–2 business days (Malta business hours).
Jobs & equipment
- Login and session issues
- Active truck / equipment type (van, low loader, ramps, wheel lift)
- Truck photo for clients
- Job board and matching jobs
- Accepting and closing jobs
Money & alerts
- Earnings and platform fees / debt payments
- Push notifications for new jobs
- GPS / location permissions
Account & data
- Password reset
- Data export or account deletion
- Privacy questions
Password reset
Use “Forgot password” in the app where available. You will receive an email with a reset link (valid for a limited time). If you do not receive it, check spam or email [email protected] from your registered address.
Account & data (GDPR)
You can request a data export or account deletion via in-app compliance features where available, or email [email protected]. See our Privacy Policy for details.
Legal
Operator
Orpyxis Technologies — Tow Dispatch Assistant
Malta
Web: https://rgs.orpyxis.com